Router not received

[j0468803k]

Hello! We had ordered a package with a 6 month contract and a modem. Yesterday, the internet has been connected but there is still no information about the dispatch or tracking number of the modem. I was just wondering when we will receive news about it. Thanks!

[Shane]

Hi @j0468803k ,

Welcome to the community!

I would love to help track the location of the modem/router, please send me a private message with your account details (Username/Customer ID together with the address on file).

How do I private message (PM) in the community 

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@j0468803k wrote:
Hello! We had ordered a package with a 6 month contract and a modem. Yesterday, the internet has been connected but there is still no information about the dispatch or tracking number of the modem. I was just wondering when we will receive news about it. Thanks!

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