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Hi @cilla26,
It's best to have a member of our Tech team to contact and assist you further. Let us have your Customer ID/username via private message so we can locate your account and organise a call back to be made.
Thanks!
Ahra_G
Hi,
I would like to upgrade my current router with a new one.
Current router is a NetComm Wireless N300 wifi gigabit router -NF12 which I had since getting TPG about 7 years ago.
I was told that my old router might be the cause of my internet being slow and cutting off more often nowadays even after recently changing to NBN50
Please let me know if this is possible and how to proceed with this.
Thank you