Get online support
New modem, new connection.
Account shows activated if I log into it (from a different internet connection)
Modem shows 3-4 bars of mobile signal strength.
When logging in to the modem via a web browser:
Under "Mobile Configuration"
Status: 5G NSA
Service Provider: TPG
But "Internet Connectivity" is "Disconnected"
Yes, I've turned it off and on again, tried different locations, reset it to factory defaults.
Is there something I've overlooked ~ no one answers the phone. -_-
It has very, very rarely shown a connection, but it'll only speed test at 2Mbps, and shortly after, it will disconnect again.
Hi @ammojammo
We'd like to test the network and see how can we help.
Please send us a private message with your account details.
BasilDV
wish I could!
Edit: SENT!