Sagemcom modem - wireless not working

[Vinay-d]

Hi
I have Sagemcom Fast 5866T wireless modem and have reset it and all lights appear but can’t connect to the internet .

Appreciate urgent assistance on this .

Thanks

[BasilDV]

Hi @Vinay-d

Was it working fine before or is it a new account?

In order to run some tests on the network, kindly send me a PM with your TPG username or customer ID number.

BasilDV