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Senders of email to me are receiving 550 #5.1.0 Address rejected

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Marcus1
Level 2

I have the exact same problem in which emails from other users Gmail accounts are not being received or they recieve a message about incomplete delivery.

 

Here is a report:

Reporting-MTA: dns; googlemail.com
Arrival-Date: Mon, 01 Nov 2021 20:11:15 -0700 (PDT)
X-Original-Message-ID: <CAKjbTA4GQ1AtgtZFW81xWqNhP5TLhzYb=9y7q9EUy5dOitOkBg@mail.gmail.com>

Final-Recipient: rfc822; xxxx@tpg.com.au
Action: delayed
Status: 4.4.2
Remote-MTA: dns; asav.tpg.com.au. (27.32.32.10, the server for the domain tpg.com.au.)
Diagnostic-Code: smtp; read error: FAILED_PRECONDITION: read error (11): Resource temporarily unavailable
Last-Attempt-Date: Tue, 02 Nov 2021 22:08:32 -0700 (PDT)
Will-Retry-Until: Thu, 04 Nov 2021 20:11:15 -0700 (PDT)

 

What was the solution to resolve this issue as I see there are several others in the community that have the same problem ?

Shane
Moderator

Hi @Marcus1,

 

It is best to raise this directly to our postmaster via email (postrmaster@tpg.com.au) include your account details (Username/Customer ID and the affected e-mail address) also the error message.

 

Regards,

 

 

I have the exact same problem in which emails from other users Gmail accounts are not being received or they recieve a message about incomplete delivery.

 

Here is a report:

Reporting-MTA: dns; googlemail.com
Arrival-Date: Mon, 01 Nov 2021 20:11:15 -0700 (PDT)
X-Original-Message-ID: <CAKjbTA4GQ1AtgtZFW81xWqNhP5TLhzYb=9y7q9EUy5dOitOkBg@mail.gmail.com>

Final-Recipient: rfc822; xxxx@tpg.com.au
Action: delayed
Status: 4.4.2
Remote-MTA: dns; asav.tpg.com.au. (27.32.32.10, the server for the domain tpg.com.au.)
Diagnostic-Code: smtp; read error: FAILED_PRECONDITION: read error (11): Resource temporarily unavailable
Last-Attempt-Date: Tue, 02 Nov 2021 22:08:32 -0700 (PDT)
Will-Retry-Until: Thu, 04 Nov 2021 20:11:15 -0700 (PDT)

 

What was the solution to resolve this issue as I see there are several others in the community that have the same problem ?