Setting Up Modem

[geoffjulie2]

Have I been successfully changed over ir dies something still need to be done re Modem.

[BasilDV]

Hi @geoffjulie2

We'd like to run some tests to confirm if the installation is successful or if there's a fault within the line.

Shoot me a PM with your TPG username or customer ID number.

BasilDV

[BasilDV]

Hi @geoffjulie2

We've deleted your post as it contains your account details.

Please avoid posting any information on a public thread as it may compromise your account security.

You are under the NBN data only plan, this means that you need to manually configure the router to PPPoE with your TPG username and password.

We can confirm that the service is already activated.

Also, the allotted NBN NTD UNI-D port for you is the number 2 port. Make sure that the router is connected to it.

Let us know how it goes.

BasilDV