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Slow Download Speeds

ewhittington
Level 2

I have unlimited data with my home wireless internet plan. Avertised download speeds with the plan is 15 Mbps. I have signed up with KAYO Sports and the subscription requires download speeds of 7.5 Mbps minimum for HD. At 11 AM in the morning I can only obtain dowload speeds of around 4.4 Mpbs. I belive my modem is placed in a suitable location. Any suggestions other than shifting the location of the modem to improve the current download speed?  

1 REPLY 1
Ahra_G
Moderator

Hi @ewhittington,

 

You may try the following steps from this article:  Home Broadband - Troubleshooting Speed issues

 

if the issue persists, please send us a private message and we'll help get your connection sorted. 

 

-Ahra_G