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StarTrack Successful Delivery but no modem

erin_b
Level 2

I received an email and text message today that my modem was delivered successfully but I haven't received it. No-one turned up. Weird. Installation is meant to be happening on Friday...

1 REPLY 1
Ahra_G
Moderator

Hi @erin_b

 

We'd like to check the status of the equipment. 

 

Any chance you can send your Customer ID or username via private message in order for us to assist you further? 

 

Regards,

Ahra_G