Still awaiting for auto configuration

[sophie0692]

The lights for power, internet, 2.GHz, 5GHz, and WAN on my modem are all green. But when I tried to connect to the internet using my device, the message "Your newly installed broadband equipment is waiting to be automatically configured" still appeared. I have tried rebooting my modem a few times and it still doesn't work. How can I solve this issue?

[david64 · Accepted solution]

Hi @sophie0692 . This might help. Manual configuration of router.

https://community.tpg.com.au/t5/Broadband-Internet/Tech-support-required-on-your-newly-installed-bro...

[sophie0692]

Thanks for the help, I got a call from tpg and my internet works!

[Shane]

Yay! Glad to know that the internet is now working, feel free to create a new thread for furture inqueries.

Cheers!

 

Thanks for the help, I got a call from tpg and my internet works!