Switching over from Telstra NBN

[davecher288]

I have replaced the Telstra modem with the TPG one and the instructions say to wait 30 minutes for the internet light to come on. I have been waiting 2 hours. Is there something I have missed.

[BasilDV · Accepted solution]

Hi @davecher288

Welcome to the Community!

We were able to locate your account using your community details and detected that the modem/router is online.

It shows that the service was activated today, which may explain why the service did not work yesterday.

If you still need assistance, please let us know.

BasilDV

[davecher288 · Accepted solution]

Yeah, I jumped the gun a bit   All good now. 

[Anonymous]

We're glad to know that it's now working, do not hesitate to create a new thread here in the community for any inquiry or concern in the future. Cheers!