TPG Community

Get online support

TP Link AC1200 Router

smith
Level 2

I have a TP Link AC1200 Router and am moving house but switching to my partner's NBN provider. Is this modem locked or can we still use it, even with a different provider? 

2 REPLIES 2
BasilDV
Moderator

Hi @smith 

 

Welcome to the Community!

 

The provided router will work with another provider as long as the configuration is correct.

 

BasilDV

david64
Level 15

Hi @smith . Is this the Archer C1200 (AC1200) router for FTTP? Question to ask TPG is whether the router in its TPG-supplied form can accept a firmware upgrade of the standard firmware from TP-Link. If not, you may not be able to access features disabled by TPG: VPN, backup and restore of configuration, or get future firmware upgrades. This router doesn't support analog telephone connection.

In the user manual, I couldn't find a reference to VLAN ID which isn't used in FTTP, but might be needed if your partner's connection type is other than FTTP, but it also depends on the ISP whether VLAN ID is used.