TP Link Archer VR1600v Yellowing/Overheating

[shafiqul818]

Hi,

My TP Link Archer VR1600v has started to yellow in the top left corner and is progressively darkening, along with the modem heating up a lot. I have also noticed that my mobile devices randomly disconnect from Wi Fi, possibly due to a weak signal as the modem has deteriorated. I'd like a replacement of the modem however I have noticed other users having the same problem. Could you offer a modem that does not suffer from the same yellowing and overheating issue as I rely on my mobile devices having a reliable connection to the internet.

Kind Regards,

Shafiqul

[Aubrey]

Hi @shafiqul818, we'd be happy to check your options in getting a replacement modem. 

Please send your customer ID or username via private message.

Thanks!

Aubrey

[shafiqul818]

Hi Aubrey thanks for your response. I don't have the option to Private message and when I try to see my private messages from my profile it says access denied. Could you please fix this? Sorry, I checked my settings and private messaging was turned off, I'll private message my details shortly.