TP Link Vr1600V DHCP - Ethernet ISSUE

[tantaitran]

Hi,

I have the same issue. Everyday all my devices can't connect to internet error DHCP server does provide the IP addess.

I need to restart the router then all my devices can connect to internet. 

TPG should address this issue.

Regards,

[Riezl]

Hi @tantaitran, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community

[surfturf2]

hi 

I am having this same issue with a new TP Link Vr1600V installed just today.

Wireless on all devices works fine.

The ethernet connection to a mac mini does not connect at all to the modem. 

I have tried 

1. rebooting both tp-link modem and  my mac 

2. three different ethernet cables 

any help appreciated 

[BasilDV]

Hi @surfturf2

Welcome to the Community!

Do you have any computer that can be connected via Ethernet cable to check if the LAN ports of the modem/router are busted/faulty?

Was the mac mini working fine before?

We've tried to search for your TPG account using your community details to no avail. Please send me a PM with your TPG username or customer ID number to assist you accordingly.

How do I private message (PM) in the community

BasilDV

[surfturf2]

The mac mini ethernet was working fine with ADSL router on a ethernet cable 

i'm assuming this new router works fine as it cam out of the box today.

will PM you my customer details 

thanks