The only solution to problems with TP Link modem appears to date back to 2021. Surely the modems being supplied by IInet dont carry the same problem?
I have recently been sent a modem by IInet because my VOIP service had stopped. I could not connect to the internet despite following instructions from IInet Support.
Next suggestion was to have NBN install a new wireless "box". Still no internet connection.
I informed Support, but also told them I had restored my internet by using my old Netcomm modem - that was apparently enough for Support to close my case.
I am still using the old modem - but have no VOIP service.
Arent modems supposed to automatically connect to the Internet in conjunction with an NBN box? Is some form of software fix required?
(Incidentally, I am not a technical person but have used computers for over 30 yrs. I also live in the country without access to a computer repair service so rely on Google and other support systems for help - to no avail with this problem i.e. an IInet modem.