The only solution to problems with TP Link modem appears to date back to 2021.  Surely the modems being supplied by IInet dont carry the same problem?  I have recently been sent a modem by IInet because my VOIP service had stopped.  I could not connect to the internet despite following instructions from IInet Support.  Next suggestion was to have NBN install a new wireless "box".  Still no internet connection. I informed Support, but also told them I had restored my internet by using my old Netcomm modem - that was apparently enough for Support to close my case. I am still using the old modem - but have no VOIP service. Arent modems supposed to automatically connect to the Internet in conjunction with an NBN box?   Is some form of software fix required? (Incidentally, I am not a technical person but have used computers for over 30 yrs.  I also live in the country without access to a computer repair service so rely on Google and other support systems for help - to no avail with this problem  i.e. an IInet modem. ... View more