TP link vr1600v - lost wifi connection

[Will]

Hi @Jono87,

My bad, I missed the part where you mentioned that you're unable to access the modem page using a computer hardwired to the modem. Thanks for pointing that out.

I'll organize a call tomorrow then.

Regards,

[Rica_R]

Hi @Jono87,

We've seen that our Technical Team has been in touch and your connection is already up and running. Should you require any further assistance, please let us know. Thank you.

[Jono87 · Accepted solution]

That's right. The technical support called. The router has been factory reset last night.

I will report the update in a couple of days.