TPG Community

Get online support

TPG NBN Plan upgrade including new modem

vwbunny2
Level 2

I have just upgraded our NBN plan to NBN Cable 50 with OZ Talk.

Our original plan was Taken out on 13/7/2017 and we didn't realise that we were 17 months out of contract.

As we have just updated to the new plan it should include a new modem??

1 REPLY 1
Shane
Moderator

Hi @vwbunny2 ,

 

Welcome to the community!

 

Plan upgrade does not include a new modem/router, I sent you a private message about Brand new modem/router.

 

Let me know should you require further assistance.

 

Regards,