TPG engineers did not contact me to help fix my internet

[Timothygani1710]

Hi, I was given an order number 12160558 and was told that a TPG engineer would contact me at exactly 5pm today to help fix my wifi. I need my wifi urgently for work. Please get a TPG engineer to contact me as soon as possible! I have been trying to call the technical team for about an hour now!

[BasilDV]

Hi @Timothygani1710

We checked the ticket and understand that your assigned Engineer was able to get in touch with you yesterday.

We'll chase this with them and have him to call you today for further updates in regards to your case.

BasilDV