TPLINK Archer VR1600v FirmwareUpdate

[arusden]

Hi,

I have a TPLINK Archer VR1600v running fimware version 

0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n

I believe there is now a newer version and i am after this to update the modem.

I am having issues where my modem has a INTERNET and DSL connection and the internet works on my apple IOS devices but when i connect to a PC Windows 10 device wifi says there is NO INTERNET CONNECTION.

The forums ive read say this is due to the Archer VR1600v firmware.

Can some please assist with the matter please. I am a TPG Customer and have been for many years.

Regards

Aaron

[David_M]

Hi @arusden 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @arusden 

I have requested a firmware update to be pushed out to you ASAP.

See how it all goes with the new FW and let us know if theres any further issues.

Thanks,

[aaronrusden]

Is the update being emailed to me or is TP Link pusing thenupdate to my modum directly?? 

[David_M]

Hi @aaronrusden 

It will roll down to your modem automatically.

Thanks,

[aaronrusden]

thanks

[David_M]

Hi @aaronrusden 

Hardware version: Archer VR1600v v1.0
NBN FTTN/FTTB/HFC/FTTC –

TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n

Hardware version: Archer VR1600v v1.1
NBN FTTN/FTTB/HFC/FTTC –

TP-Link VR1600: 0.1.0 0.9.1 v5006.0 Build 190228 Rel.72265n
TP-Link VR1600: 1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n

Just so you know, you may already be on the latest firmware for your modem.

There are 2x hardware types, and each has its own build type too.