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Update firmware for HG659

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Level 1a
Hi,
 
can you please assist in updating my router firmware details below.
 
HG659
Device ID:
00E0FC-J3N8W17503000944
Hardware version:
VER.B
Software version:
V100R001C216B112
2 REPLIES 2
Moderator

Hi @TR00912,


Welcome to TPG Community!

 

We were not able to locate your account using your community details for us to raise this with our network Engineers to have the modem of your firmware to be upgraded.

 

Are you able to shoot me a private message with your TPG username or customer ID number for us to process this request?

 

Don't know how to send a PM? Click here.

 

Kind regards,

BasilDV

Highlighted
Moderator

Good morning, @TR00912.

 

Good news! The firmware of your modem is already updated.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV