Get online support
Hi, we'd like to know if you know if you still need assistance in updating the firmware of your modem. If yes, please take a clear picture of the MAC address of the modem.
Hi @guilledipa,
For TPG FTTB the HG659 firmware ends with B013 is the latest. Let us know should you require further assistance.
Regards,
The previous one is pretty clear.. but here you go (see attached). Also here more specific details from the admin interface:
Product type: HG659Device ID: 00E0FC-J3N8W17504002451Hardware version: VER.BSoftware version: V100R001C216B013
Hi team
Can I also get my firmware upgraded. Spec below.
Hi @kun
Welcome to the Community!
In order to forward your firmware upgrade request, please send me a PM with your TPG username or customer ID number to assist you accordingly.
How do I private message (PM) in the community
BasilDV