Username

Bikash030
Level 2
Hi! I got new modem from tpg and for installation I need username but I don't know my username. I know my customer id number for tpg.can I get username with the help of customer id?
3 REPLIES 3
david64
Level 12

Hi @Bikash030 . Your username is the first part of your email address.

Otherwise, go to My Account login page. Use your customer id and password if you know it. It might show your username.

If you have forgotten your password, click the link.

Bikash030
Level 2
I tried it but the username isn't working. I tried using 1st part of email and also logged in with customer id but couldn't find the username.
david64
Level 12

@Bikash030 . Login to your account using your customer number. Go to Email management, Manage your email accounts. Your username is displayed there.