Please provide us with following information so we can check if your modem has the latest firmware version:
Here are the details that I can find.
Product type: Archer VR1600v
Device ID: unknown
Serial number: 319303001763
Hardware version: 1.1
Software version: unknown
I'm unsure where to see the rest of the details on either the device itself or by logging in to the router. If you are able to advise that would be great.
Other details I can provide
DNS Server: 220.127.116.11 18.104.22.168
MAC Address: 34:E8:94:8B:54:C5
There are more numbers, but unsure if they are what is needed
Hi @JarredHolt, we can no longer update the firmware of the modem unless you're still an active TPG customer, who has an active account with us. You may try to push the firmware update which is indicated on the TP Link website, but this is already beyond our scope of support.