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WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected

tungle62
Level 2
Level 2
‎11-04-2021 08:33 PM
2021-04-11 20:16:46User Level  
2021-04-11 20:16:24SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-04-11 20:16:20SystemNoticeDSL connection is activated.
2021-04-11 20:12:41SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-04-11 20:12:41SystemNoticeDSL connection is deactivated .
2010-01-01 10:04:07SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2010-01-01 10:04:02SystemNoticeDSL connection is activated.
2021-04-11 16:42:11SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-04-11 16:41:55SystemNoticeDSL connection is activated.
2021-04-11 16:38:46SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-04-11 16:38:46SystemNoticeDSL connection is deactivated .
2021-04-11 16:18:04SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-04-11 16:18:00SystemNoticeDSL connection is activated.
2021-04-11 16:14:50SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-04-11 16:14:50SystemNoticeDSL connection is deactivated .
2021-04-11 16:12:07SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-04-11 16:12:03SystemNoticeDSL connection is activated.
2021-04-11 16:08:54SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-04-11 16:08:54SystemNoticeDSL connection is deactivated .
2021-04-11 15:57:16SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-04-11 15:57:12SystemNoticeDSL connection is activated.
2021-04-11 15:54:03SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-04-11 15:54:03SystemNoticeDSL connection is deactivated .
2021-04-11 15:32:10SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-04-11 15:32:06SystemNoticeDSL connection is activated.
2021-04-11 15:28:59SystemNoticeDSL connection is deactivated .
2021-04-11 15:28:34SystemNoticeDSL connection is activated.
2021-04-11 15:25:27SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-04-11 15:25:27SystemNoticeDSL connection is deactivated .
2021-04-11 15:24:48SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-04-11 15:24:44SystemNoticeDSL connection is activated.
2021-04-11 15:21:36SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-04-11 15:21:36SystemNoticeDSL connection is deactivated .
2021-04-11 15:20:32SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-04-11 15:20:28SystemNoticeDSL connection is activated.
2021-04-11 15:17:20SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-04-11 15:17:20SystemNoticeDSL connection is deactivated .
2021-04-11 15:10:04SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-04-11 15:09:49SystemNoticeDSL connection is activated.
2021-04-11 15:06:39SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-04-11 15:06:39SystemNoticeDSL connection is deactivated .
2021-04-11 15:01:35SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-04-11 15:01:31SystemNoticeDSL connection is activated.
2021-04-11 14:58:09SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-04-11 14:58:09SystemNoticeDSL connection is deactivated .
2021-04-11 13:28:52SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-04-11 13:28:49SystemNoticeDSL connection is activated.
2021-04-11 13:25:33SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-04-11 13:25:33SystemNoticeDSL connection is deactivated .
2021-04-11 12:46:41SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2021-04-11 12:46:37SystemNoticeDSL connection is activated.
2021-04-11 12:43:20SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2021-04-11 12:43:20SystemNoticeDSL connection is deactivated .

it keeps disconnect recently... can u double check please. thanks

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3 REPLIES 3
BasilDV
Moderator Moderator
Moderator
‎12-04-2021 08:12 PM

Hi @tungle62

 

Thanks for raising this to our attention.

We've tested the line and was not able to detect any fault within the NBN network, however, we've seen the log of the dropouts yesterday.

 

We've refreshed your connection and adjusted some settings to make sure that your service will be stable.

Let us know if you need further assistance.

 

BasilDV

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tungle62
Level 2
Level 2
‎13-09-2021 10:53 AM

Hello , can u refresh my connection and setting please. It it keeps disconnect recently. Thanks !! 

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Riezl
Moderator Moderator
Moderator
‎14-09-2021 01:50 PM

Hi @tungle62, we have checked the status of your connection and it shows stable at the moment. If the issue persists, please let us know so we can check further. Thank you.

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