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When can my VR 1600v2 firmware get updated to the latest version?

6801669
Level 2

What is the latest firmware for this modem, I seem to have a lot of dropouts and have to either physically reboot my modem or reboot from webui.

Aubrey
Moderator

Welcome to TPG Community @6801669!

 

Send us a private message with the following details:

 

Customer ID or Username:

Hardware version:

Current firmware version:

 

We're also keen to have a look at your connection and see what these drop outs are all about.

rhino
Level 2

I have also pm'd you thanks!

Aubrey
Moderator

Welcome to TPG Community @rhino!

 

We couldn't seem to locate your message. Please try sending a PM again.

 

Thanks!