Wireless Broadband is not working today 4 April

[djitnah62]

Hello TPG

Mu Wireless Broadband stopped working since this morning.  

I have  a vodafone modem and it says it has no signal.  I switched it off waited a few minutes, then turned it on again and it still says no signal.  (I am using hotspot on my phone now to connect).

I can't see any issue on the TPG status page.

Can you please advise?

[djitnah62]

Follow up from previous

Here is screenshots of my model screen::

[djitnah62 · Accepted solution]

Its resolved!.

Had to turn off modem, take out sim card, reinsert it and turn all back on.!. Turn off/on modem only did not fix it.

[Anonymous · Accepted solution]

Yay! We're glad to know that it did the trick. For future queries feel free to create a new thread, cheers!

Its resolved!. 

Had to turn off modem, take out sim card, reinsert it and turn all back on.!. Turn off/on modem only did not fix it.