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dlink dir-X 1860 - Not connecting

abcdslater
Level 2

I am having trouble connecting this router. It is one that has been tested by tpg. The dlink set up wizard connects to router ok and the settings can be entered. However there is no  internet connection. Have tried multiple times following the instructions. Does tpg have any further instructions for this setup

4 REPLIES 4
david64
Level 14

Hi @abcdslater . Is this router replacing an existing router on a working connection?

Do TPG have specific instructions for this model?

What plan are you on and what type of NBN connection do you have?

Richasmith
Level 2

Hi was this resolved? I have the same router and having the same issue. I'm replacing the standard issue N300 router but cannot connect to internet. I have NBN50 service

david64
Level 14

Hi @Richasmith . What type of NBN connection do you have?

Have you seen pages 53 and 54 of the manual? The VLAN setup is accessed by enabling Triple Play.

Richasmith
Level 2
Thanks for reply. I found I had the VLAN set on 2. I had to disable. All working now 👍👍