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firmware for archer VR1600v

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Level 1c

Hello

 

Is it possible to get the firmware on my archer VR1600v modem updated please

 

Thanks

Michael

6 REPLIES 6
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Moderator

Hi @wodongarender 

  

Welcome to TPG Community,

 

The firmware update for Archer V1600v happens remotely only. 
its a locked and custom design firmware for TPG VoIP services,
unfortunately not available for the public at this stage

Thanks

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Level 1c

hello

 

sorry used wrong choice of words, can you please do it for me

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Moderator

Hi @wodongarender 

    Please send me your modem mac and serial number (it is underneath the router), also current firmware version.

Thanks 

Rajen 

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Level 1c

do i email it to you, not keen on posting it on a forum

Level 1c

hi could you please send me details to send to

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Moderator

Hi, please send the details through PM.  You can refer to this link: How do I private message (PM) in the community