firmware for archer VR1600v

[wodongarender]

Hello

Is it possible to get the firmware on my archer VR1600v modem updated please

Thanks

Michael

[RajenS]

Hi @wodongarender 

Welcome to TPG Community,

The firmware update for Archer V1600v happens remotely only. 
its a locked and custom design firmware for TPG VoIP services,
unfortunately not available for the public at this stage

Thanks

[wodongarender]

hello

sorry used wrong choice of words, can you please do it for me

[RajenS]

Hi @wodongarender 

    Please send me your modem mac and serial number (it is underneath the router), also current firmware version.

Thanks 

Rajen 

[wodongarender]

do i email it to you, not keen on posting it on a forum

[wodongarender]

hi could you please send me details to send to

[Riezl]

Hi, please send the details through PM.  You can refer to this link: How do I private message (PM) in the community