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huawei hg659 modem fault

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Level 1b

Hi

My huawei hg659 modem doesn't connect internet well, needs to restart to connect to the internet, and only stay connected for few minutes then dropout. Can I apply a new modem? 

Please send me a new modem ASAP, Thank you

 

1 REPLY 1
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Moderator

Hi @modo5566 

 

Welcome to the Community!

 

Have you noticed any changes on the light status in the modem? We've checked the account and it shows that it is out of warranty.

If you want to order a new modem/router, then it will be for $99.95 + $10 shipping fee. If you agree, please send me a PM with your shipping details for us to process it for you.

 

How do I private message (PM) in the community

 

BasilDV