ip address not available

[Cott]

I have been with tpg for over 2 years and recently my mobile phone is not able to connect to the wifi modem in my house. I have tried troubleshooting ideas by turning the modem off and on again this helps ever now and again but i still cannot connect to it.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter