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modem giving electric shock

KVM_2020
Level 2
Hi, I have an old TPG modem VR_1600 given years ago and I get electric shock when I touch parts of the modem. Also my modem heats up a lot and has turned yellow on the back. I had to reset my modem few times when the connection dropped to get it working again. Is there and option to replace the modem to a newer one?
2 REPLIES 2
Aubrey
Moderator

Hi @KVM_2020, send your account details to us via private message and let's check your options for replacement. 

KVM_2020
Level 2
I have sent my account details to you.