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nen network connection box is not working

chopa
Level 2
yesterday there was blackout in my town. after blackout the nbn network connection box is not working. I contacted with building manager and he said there is no problem of building electrician.
2 REPLIES 2
Ahra_G
Moderator

Hi @chopa

 

What type of NBN service do you have? Is the box still turning on? 

 

Send us a private message with your TPG username or Customer ID so we can check your connection. 

 

-Ahra_G

chopa
Level 2

Hi Ahra.

 

I sent the message with information.

 

I'm struggling because of this problem during whole day.

 

I hope that we can solve this problem as soon as possible.