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tp-link deco m5 and archer vr1600v compatibility

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Level 2

Hi

I bought a tp-link Deco M5 in preparartion for an ADSL to HFC NBN migration. The Deco M5 worked flawllessly with the old ADSL router configured wired to the router in Access Point mode.

I migrated to NBN and was provided with a tp-link Archer vr 1600v modem. I have been totally unable to get these two devices to work together. Even after 8 hours on a chat line to tp-link support. 
Since then I tested by setting up one of the Decos at home with an Netcomm modem  and it was very straightforward with no problems at all.
My question is has anyone been able to configure the Deco M5 in wired AP mode with the Archer vr1600v at all because it seems to me that either:
for some reason in general  the two devices from tp link are incompatible,
my specific device is faulty,
TPG specific firmware or setup is stuffing something up.
Would appreaciate some feedback.

Thanks

 

1 ACCEPTED SOLUTION

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Level 2

I found out what the problem was!

A network loop had been created on one of the switches that connected to the vr1600v. The old ADSL modem ignored it and only shut down the specific interface on which it detected the loop - but the vr1600v is not so finessed and just shuts down all the wired interface ports but did not report any errror. This meant that when the Deco tried to connect and request an IP address it was getting nothing.

Very fragile hardware.

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4 REPLIES 4
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Moderator

Hi llanito,

Thank you for your message and for being a part of the TPG Community.

I have attached a link to setting up the Deco M5 in Access Point Mode.

https://www.tp-link.com/us/support/faq/1842/

I hope you find it useful.

Regards

PeterW

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Level 2

Thanks for that info. I followed all those steps. Didnt' work. 

Highlighted
Level 2

I found out what the problem was!

A network loop had been created on one of the switches that connected to the vr1600v. The old ADSL modem ignored it and only shut down the specific interface on which it detected the loop - but the vr1600v is not so finessed and just shuts down all the wired interface ports but did not report any errror. This meant that when the Deco tried to connect and request an IP address it was getting nothing.

Very fragile hardware.

View solution in original post

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Level 2

How did you find out about the "loop"? Did TPG tech support assist you with this? Is your issue finally resolved?

 

Btw, I am looking to buy the M5 Deco too. Would you still recommend this mesh wifi router after what you've experienced?

I've also considered Tenda Nova MW3/6 but decided against getting this as its DHCP server does not support static IP reservations.