Thanks for your time on the phone today.
Just to recap we are working with NBN management to push this case and get a date when they can come out and perform the work needed. This has been escalated to the highest level on NBN management and will update you tomorrow.
Thanks Manuel, I really appreciate your help! And also your team members who have previously been chasing up NBN, to no avail at this point.
It's obviously difficult for ISPs when issues relate to NBN hardware (well outside of my premises) and yet all communication needs to be channelled through you.
Hopefully, the 'when' can be confirmed, soon.
Hi @Dansuper, Im glad we were able to help you fast track your installation and work on the Issue with NBN on your behalf. Checking the connection everything looks good with you being connected since installation was completed.