I've recieved a text saying my installation has progressed however your website says that my connection hasn't been activated as yet. Could someone please provide me an update as to when i can expect this to be done?
Your NBN-FTTC 50/20 install is progressing.
There is a self install component to it that you will need to complete.
You need to unplug ALL existing phones, modems from the phone line, and setup the NBN NCD to the old modem socket.
You may check the setup guide that we've created for NBN FTTC here.
Someone will call you about it.
But.... are you sure you have th NBN NCD connected to the socket?
What are the 4x blue lights doing?
The modem is different. There are 2x devcies to connect.