Account not finished

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Level 2
Level 2
Received modem, activated, installed, you have taken my money but I have no internet - DSL light flashing, cannot get a reply from anywhere. Customer service, online chat and phone calls unanswered. This is ridiculous. I’ve paid for a service and I haven’t got the completed service
1 REPLY 1
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Moderator

Hi,

 

Have you perform any troubleshooting?

https://community.tpg.com.au/t5/Testing/Troubleshooting-no-internet-connection/m-p/24338

 

Please advice