Activation

[Ahmedelfeki226]

Hi,

 I received this email last night and it says:

Unfortunately, we are currently unable to activate the NBN connection to

your premises, because the installation has been requested to be cancelled.

why my schudled installation appointment have been cancelled?

Customer ID:        6797930

[peter_k · Accepted solution]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[Rangertsg6674]

I did not ask for a request to cancel I just got it put on after you didn’t turn up to install it I had the day of work lost money waiting 2 more weeks for the second appointment now you want to disconnect it come on please you need to extension it until Tuesday or I’m going on current affairs about this