Activation

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Level 3

Hi,

 I received this email last night and it says:

Unfortunately, we are currently unable to activate the NBN connection to
your premises, because the installation has been requested to be cancelled.
 
why my schudled installation appointment have been cancelled?
 
Customer ID:        6797930
1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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2 REPLIES 2
Highlighted
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

View solution in original post

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Level 1b
I did not ask for a request to cancel I just got it put on after you didn’t turn up to install it I had the day of work lost money waiting 2 more weeks for the second appointment now you want to disconnect it come on please you need to extension it until Tuesday or I’m going on current affairs about this