We checked your address on the website that you've provided, but it shows us this;
It doesn't provide any information that the NBN technology is already available at your premises. It seems that your address is not yet registered with NBN Co.
I reviewed the account and learned that you were advised by our Service delivery team to send an email of your Proof of Tenancy with your full name and address on it. Were you able to do it?
Please send the email to email@example.com for them to progress the order.