Hi @Kamcclure29 ,
We've created some articles that will help you troubleshoot the Slow speed issue.
If you are using a WIFI connection, then you may check these links to improve your home network.
If you need further assistance, please PM us your TPG customer ID, username and complete address.
To send a PM, please refer to this link: How do I private message (PM) in the community
Hi@Kamcclure29 , we'd like to arrange one of our technical specialists to contact you for further assistance. Please PM us your best contact number and most convenient time to receive a call.