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Burnt Down House New FTTN Cable

solgoodman
Level 2
Hi
My mother in law's house burnt down.
Her new house has been rebuilt but we no longer have the FTTN Cable from the street to the house.
Can we arrange for the cable to be reinstated?
2 REPLIES 2
Anonymous
Not applicable

Hi @solgoodman ,

 

We are sad to learn about the incident. Let us help check this with our Provisioning Team to see what we can do to get internet connection. Could you shoot us a PM with your details to better understand the situation.

 

How to send a PM? 

 

Regards,

 

Hi
My mother in law's house burnt down.
Her new house has been rebuilt but we no longer have the FTTN Cable from the street to the house.
Can we arrange for the cable to be reinstated?

Liam38
Level 2

How awful. How could this happen?