Can’t get four lights on NCD

[Buttonbyers]

I have followed all instructions To set up and only have three lights on my NCD modem.
I can’t get the LAN light. The other two flash but the LAN one gives me nothing.

[KarlB]

Hi @Buttonbyers 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl

[Buttonbyers]

How do I send a private message

[Anonymous]

Hi @Buttonbyers,

You may refer to this article, How do I private message (PM) in the community.

How do I send a private message

[KarlB]

Hi @Buttonbyers 

Thanks for your PM. I have requested for our Provisioning Team to investigate and requested for someone to call you back later on today with an update.

Regards,

Karl