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Can’t get four lights on NCD

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Level 1
I have followed all instructions To set up and only have three lights on my NCD modem.
I can’t get the LAN light. The other two flash but the LAN one gives me nothing.
4 REPLIES 4
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Moderator

Hi @Buttonbyers 

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

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Level 1
How do I send a private message
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Moderator

Hi @Buttonbyers,

 

You may refer to this article, How do I private message (PM) in the community.

 

 

How do I send a private message
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Moderator

Hi @Buttonbyers 

 

Thanks for your PM. I have requested for our Provisioning Team to investigate and requested for someone to call you back later on today with an update.

 

Regards,

Karl