Can’t setup my internet

[Venetia24]

Trying to setup my new TPG modem but DSL and Internet lights wouldn’t light up. DSL light blinks for a while sometimes but nothing with internet!
Chat support said the installation is complete and just disconnected the chat. Already disappointed with this

[JayeshP9]

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can check status here.

regards

JayeshP9