TPG Community

Get online support

Cancel my NBN service now

siyuyuan127
Level 2

My account number is XXXXXXX.

I already apply to cancle my NBN service in early November. But I still recieve the invoice at 28th November. 

I leave Australia now, so I don't need to use the NBN. How can I stop the service immediately?

1 REPLY 1
Riezl
Moderator

Hi @siyuyuan127, we regret to know that you wish to cancel the service. We have raised your concern to our Accounts Team and one of our account specialists will contact you through Email within the day.

 

The email will be sent to the email address we have on file as well as to your TPG Email Address.