Cancellation fee

Level 1c

My NBN plan started from 29th July with 18months contract.


After moving in, I realised there is no phone socket and TPG tech guys told me that


I need to hire private electeician to install a phone socket to access NBN.


Installing socket cost almost $300 and I consider it is not worth for just copper line NBN access.


I like to know what is the cancellation fee if I cancel NBN plan now.


I already asked this same question 2 times without proper answer from TPG.


Please just let me know how much does cacellation cost.


Hi @yupaso00 ,

Welcome to the Community,

I will foward this issue to our billing team,