Cancellation fee

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Level 1c

My NBN plan started from 29th July with 18months contract.

 

After moving in, I realised there is no phone socket and TPG tech guys told me that

 

I need to hire private electeician to install a phone socket to access NBN.

 

Installing socket cost almost $300 and I consider it is not worth for just copper line NBN access.

 

I like to know what is the cancellation fee if I cancel NBN plan now.

 

I already asked this same question 2 times without proper answer from TPG.

 

Please just let me know how much does cacellation cost.

1 REPLY 1
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Moderator

Hi @yupaso00 ,

Welcome to the Community,

I will foward this issue to our billing team,

Regards,

Sajal