Configuration

[Mori1993]

Had my wireless nbn set up yesterday. It’s still saying waiting for automatic configuration. Have tried turning off and on and check imports. It’s a TP-Link VX420-G2V
Any help appreciated. Thanks

[david64]

Hi @Mori1993 . You can try manual configuration. Login to router admin. Select Internet tab.

Change to your username + @tpg.com.au and password and Save.

[Mori1993]

I did it and now I can connect but mi download speed it's 0.05 and up load 15
And the wi fi keep going up and down can u help me out

[Ahra_G]

Hi @Mori1993,

Let us help you! We'd like to check the speed of your service and see if there's any underlying connection issue. You may also refer to this Community article that may help you troubleshoot the problem: Slow speed issue

Please send your Customer ID or username via private message so we can locate your account and be able to run remote tests. 

Thanks! 

Ahra_G

I did it and now I can connect but mi download speed it's 0.05 and up load 15
And the wi fi keep going up and down can u help me out