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Hi
I am having hard time setting up a Cobra DSL-5300 to work with my NBN FTC. Any suggestions ?
Rgds
Hi @mihailzamfir,
Welcome to the community!
Can you post a screen shot of your modem/router's settings configuration?
In case you need a reference for the required modem/router's settings.
Please visit this link: NBN modem/router's general settings.
Regards,
@Shane wrote:Hi @mihailzamfir,
Welcome to the community!
Can you post a screen shot of your modem/router's settings configuration?
In case you need a reference for the required modem/router's settings.
Please visit this link: NBN modem/router's general settings.
Regards,
Hi,
I have attached a few screenshots of the setup. The end result is (i.e I don't get layer 3 working - I suspect authentication error but am 100% positive I've got the corect username and password) :
Cable Status: | Connected |
Connection Type: | PPPoE |
Network Status: | Disconnected |
Hi @mihailzamfir,
Have you tried re-entering your TPG Username and password to the configuration page? Another option is to factory reset the modem/router and re-enter your TPG username and password without using the domain '@tpg.com.au'
Let me know how it will go.
Cheers!
@Shane wrote:Hi @mihailzamfir,
Welcome to the community!
Can you post a screen shot of your modem/router's settings configuration?
In case you need a reference for the required modem/router's settings.
Please visit this link: NBN modem/router's general settings.
Regards,
Hi,
I have attached a few screenshots of the setup. The end result is (i.e I don't get layer 3 working - I suspect authentication error but am 100% positive I've got the corect username and password) :
Cable Status:
Connected
Connection Type:
PPPoE
Network Status:
Disconnected