D-link Cobra DSL-5300 configuration issue

[mihailzamfir]

Hi

I am having hard time setting up a Cobra DSL-5300 to work with my NBN FTC. Any suggestions ?

Rgds

[Shane]

Hi @mihailzamfir,

Welcome to the community!

Can you post a screen shot of your modem/router's settings configuration?

In case you need a reference for the required modem/router's settings.

Please visit this link: NBN modem/router's general settings.

Regards,

[mihailzamfir]

---

@Shane wrote:

Hi @mihailzamfir,

Welcome to the community!

Can you post a screen shot of your modem/router's settings configuration?

In case you need a reference for the required modem/router's settings.

Please visit this link: NBN modem/router's general settings.

Regards,

---

Hi,

I have attached a few screenshots of the setup. The end result is (i.e I don't get layer 3 working - I suspect authentication error but am 100% positive I've got the corect username and password) :

Cable Status:	Connected
Connection Type:	PPPoE
Network Status:	Disconnected

[Shane]

Hi @mihailzamfir,

Have you tried re-entering your TPG Username and password to the configuration page? Another option is to factory reset the modem/router and re-enter your TPG username and password without using the domain '@tpg.com.au'

Let me know how it will go.

Cheers!

@Shane wrote:

Hi @mihailzamfir,

Welcome to the community!

Can you post a screen shot of your modem/router's settings configuration?

In case you need a reference for the required modem/router's settings.

Please visit this link: NBN modem/router's general settings.

Regards,

Hi,

I have attached a few screenshots of the setup. The end result is (i.e I don't get layer 3 working - I suspect authentication error but am 100% positive I've got the corect username and password) :

Cable Status:

Connected

Connection Type:

PPPoE

Network Status:

Disconnected