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D-link Cobra DSL-5300 configuration issue

Level 1a

Hi

I am having hard time setting up a Cobra DSL-5300 to work with my NBN FTC. Any suggestions ?

Rgds

3 REPLIES 3
Moderator

Hi @mihailzamfir,

 

Welcome to the community!

 

Can you post a screen shot of your modem/router's settings configuration?

 

In case you need a reference for the required modem/router's settings.

 

Please visit this link: NBN modem/router's general settings.

 

Regards,

Highlighted
Level 1a

@Shane wrote:

Hi @mihailzamfir,

 

Welcome to the community!

 

Can you post a screen shot of your modem/router's settings configuration?

 

In case you need a reference for the required modem/router's settings.

 

Please visit this link: NBN modem/router's general settings.

 

Regards,


Hi,

I have attached a few screenshots of the setup. The end result is (i.e I don't get layer 3 working - I suspect authentication error but am 100% positive I've got the corect username and password) :

Cable Status:

Connected

Connection Type:

PPPoE

Network Status:

Disconnected


3.jpg4.jpg3.jpg1.jpg

Moderator

Hi @mihailzamfir,

 

Have you tried re-entering your TPG Username and password to the configuration page? Another option is to factory reset the modem/router and re-enter your TPG username and password without using the domain '@tpg.com.au'

 

Let me know how it will go.

 

Cheers!

 

@Shane wrote:

Hi @mihailzamfir,

 

Welcome to the community!

 

Can you post a screen shot of your modem/router's settings configuration?

 

In case you need a reference for the required modem/router's settings.

 

Please visit this link: NBN modem/router's general settings.

 

Regards,

Hi,

I have attached a few screenshots of the setup. The end result is (i.e I don't get layer 3 working - I suspect authentication error but am 100% positive I've got the corect username and password) :

Cable Status:

Connected

Connection Type:

PPPoE

Network Status:

Disconnected


3.jpg4.jpg3.jpg1.jpg